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Last Updated: November 1, 2024
These Terms and Conditions ("Terms") govern your access to and use of the Relm mobile application ("App"), website, and any related products and services ("Services") provided by Relmship LLC ("Relm," "we," "us," or "our"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use the Services.
By accessing or using the Services, you confirm that you are at least 18 years of age and legally able to enter into a binding agreement with us. Our Services are not intended for anyone under 18 years of age. If you are under 18, please do not use or access our Services.
You represent and warrant that you own the device used to download the App and access the Services, or that you have obtained the necessary permissions from the device owner to do so. You accept responsibility for all use of the App on your device, regardless of ownership. You agree that Relm is not liable for any unauthorized access to your information through the App if your device is shared with others or made accessible to third parties.
Our Services are designed to support personal relationship health and related self-improvement, including, but not limited to, identifying relational needs, relationship check-ins, guided relationship development through goals and progress tracking, activity ideas and suggestions, and more.
These Services may integrate insights from peer-reviewed studies and published research on relationships. However, while our Services may improve relationship quality, they are not a substitute for professional therapy, counseling, or medical advice. You agree that any use of our Services is at your own discretion and risk, and Relm cannot guarantee any specific results.
We reserve the right to amend, restrict, or delete content within our Services at any time without notice. We are under no obligation to maintain specific content offerings, regardless of any user affinity, level of completion, or engagement with that content.
To access certain features of our Services, you may need to create an account using a social login (such as Google or Apple) or by receiving a Magic Link to your email. You are responsible for ensuring that the email address associated with your account is secure and accessible only by you. You agree to provide accurate, up-to-date, and complete information during registration and to keep this information current. You must not share your account access with anyone else. If you suspect any unauthorized access to your account, you must immediately notify Relm at support@relmship.com.
5.2. User Conduct
You agree to use the Services only for lawful purposes and in accordance with these Terms. You are responsible for the accuracy of the information you input and any insights derived from using the Services, including any information provided to or received from linked relationships.
You are prohibited from posting or transmitting using the Services any material that is threatening, defamatory, obscene, offensive, unlawful, or otherwise inappropriate. We reserve the right to remove any content that violates these Terms or that we deem inappropriate for any reason.
From time to time, we may offer promotional discounts or account credits. These promotions may have expiration dates and may only be available to selected users. Relm reserves the right to withhold or remove credits or end a promotion without notice if we believe a user is not acting in good faith or violating the terms of the promotion.
The Services and the Relm App contain logos, software, computer code, images, audio files, videos, text, icons, graphics, information, and other content (collectively, “Relm Content”). All Relm Content, including its arrangement and compilation, is the property of Relmship LLC and its licensors, and is protected by copyright, trademark, and other proprietary and intellectual property laws.
Relm grants you a limited, personal, non-transferable, non-sublicensable, worldwide, and non-exclusive license to use the Relm App and Relm Content solely for your personal use of the Services and in accordance with these Terms and any rules or policies applied by the app store provider from whose site you downloaded the Relm App. This license may be revoked at any time without notice and for any reason.
You shall not, and shall not permit any third party to:
Nothing in these Terms grants you a license to use any Relm trademarks or the trademarks of any third parties appearing in the Relm Content. You agree that you will not acquire any right, title, or interest in or to any Relm Content or the Relm App through your use of the Services.
We may compile aggregated, anonymous, or de-identified data from the personal information you provide by removing or altering details that could identify you. This aggregated data is used to improve our services, conduct research, analyze trends, and for other business purposes. Such data is not considered personal information and is not subject to the protections outlined in our privacy policy at https://www.relmship.com/privacy-policy.
You agree to defend, indemnify, and hold harmless Relmship LLC and its directors, officers, employees, contractors, agents, suppliers, licensors, successors, and assigns, from and against any and all losses, claims, causes of action, obligations, liabilities, and damages, including attorneys' fees, arising out of or related to your access or use of the Services, any false representations made by you, your violation of these Terms, or any claim that any translation we provide is inaccurate, inappropriate, or defective.
Any dispute or claim relating to these Terms or the Services seeking monetary relief shall be resolved by binding arbitration on an individual basis as outlined in this section.
Before initiating arbitration, the party seeking arbitration ("Claimant") must send a written Notice of Claim to the other party ("Respondent") via email or certified mail. This Notice must contain the Claimant's name, address, contact information, nature and basis of the claim, and specific relief sought. The parties must engage in at least one good-faith settlement conference via phone or video within thirty (30) days of receipt of the Notice. Arbitration may proceed only if no settlement is reached.
Arbitration will be conducted by a single arbitrator and administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules and the terms of this section. If the AAA is unavailable, the parties will select another arbitration organization or conduct arbitration on an ad hoc basis. The arbitration will be conducted in English.
If a claim is eligible for small claims court, either party may opt to bring the case in small claims court instead of arbitration.
There shall be no class or collective arbitration or joinder of claims, except as permitted by AAA's Supplementary Rules for Multiple Case Filings.
You may opt-out of this arbitration agreement within 30 days of first accessing the Services by sending an email to support@relmship.com.
Subject to Section 10 (Dispute Resolution & Arbitration), all legal proceedings relating to these Terms or the Services shall be brought in the state or federal courts located in Cobb County, Georgia. Both parties consent to the jurisdiction of these courts and waive any objections to venue in these courts.
The Services, including all content, are provided on an "as is" basis. Relmship LLC and its suppliers make no representations or warranties of any kind, either express or implied, regarding the Services. This includes but is not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or error-free operation.
To the fullest extent permitted by applicable law, Relmship LLC shall not be liable to you or any third party for any indirect, incidental, special, consequential, or exemplary damages arising from your use or inability to use the Services. Relmship's total liability to you for any claims arising from your use of the Services is limited to the amount paid by you to Relmship in the twelve (12) months preceding the initial claim.
If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.
You are prohibited from using the Services to post or transmit any unlawful, harmful, or otherwise objectionable material. Relmship reserves the right to remove any such content and terminate your access to the Services for any violations.
Our Services may contain links to third-party surveys, content, apps, or websites provided solely for your convenience. We have not reviewed all of these third-party links and do not control, endorse, or take responsibility for their content, availability, or practices. We make no representations or warranties regarding any third-party apps, websites, or content, or the results that may be obtained from using them. Accessing any third-party apps or websites linked from our Services is done entirely at your own risk. We encourage you to review the terms and privacy policies of any third-party sites you visit.
Your use of the Services is also governed by our Privacy Policy, which can be found at https://www.relmship.com/privacy-policy. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of our Privacy Policy. The Privacy Policy explains how we collect, use, and share your personal information when you use our Services.
Relmship LLC reserves the right to change or update these Terms or any of our policies at any time. We may notify you of material changes via pop-up notifications, push notifications, or email. Continued use of the Services after such changes constitutes your acceptance of the new Terms.
If you have any questions or concerns about these Terms or our practices, please contact us at support@relmship.com.